LoveFlower WellnessLoveFlower Wellness

Terms of Service

Terms and conditions for using our wellness services and products

Last updated: January 2025

Agreement to Terms

By accessing and using the services of LoveFlower Wellness ("we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

Description of Services

LoveFlower Wellness provides natural health and wellness services, including but not limited to:

  • Diet and nutrition counseling
  • Traditional herbal medicine treatments
  • Wellness consultations and assessments
  • Natural health products and supplements
  • Educational wellness content
  • Online and in-person consultations

Medical Disclaimer

Important: Our services are not intended to replace professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Our wellness services complement traditional medical care and should not be used as a substitute for professional medical treatment. We recommend consulting with your healthcare provider before starting any new wellness program or using our products.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information about your health
  • Follow recommended treatment plans and usage instructions
  • Consult with healthcare providers when necessary
  • Report any adverse reactions or side effects
  • Use products and services as intended and directed
  • Respect the privacy and confidentiality of other clients

Product Information and Safety

All our products are made using natural ingredients and traditional methods. However:

  • Individual results may vary
  • Some products may cause allergic reactions in sensitive individuals
  • Pregnant and nursing women should consult healthcare providers before use
  • Keep products out of reach of children
  • Store products according to package instructions
  • Discontinue use if you experience any adverse reactions

Payment and Pricing

Payment terms and conditions:

  • All prices are in Nigerian Naira (₦) unless otherwise stated
  • Payment is required at the time of booking or ordering
  • We accept bank transfers, cash payments, and mobile money
  • Prices are subject to change without prior notice
  • Shipping costs are additional and vary by location
  • Payment plans may be available for certain services

Cancellation and Refund Policy

Our cancellation and refund policies:

  • Appointments must be cancelled at least 24 hours in advance
  • Late cancellations may incur a cancellation fee
  • Product returns are accepted within 7 days of purchase
  • Returns must be in original, unopened condition
  • Shipping costs for returns are the responsibility of the customer
  • Refunds will be processed within 5-7 business days

Privacy and Confidentiality

We are committed to protecting your privacy and maintaining confidentiality. All personal and health information shared with us is kept strictly confidential and used only for the purpose of providing our services. Please refer to our Privacy Policy for detailed information about how we handle your data.

Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of LoveFlower Wellness and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without our express written consent.

Limitation of Liability

LoveFlower Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products. Our total liability shall not exceed the amount paid for the specific service or product in question.

Indemnification

You agree to indemnify and hold harmless LoveFlower Wellness from any claims, damages, or expenses arising from your use of our services, violation of these terms, or violation of any rights of another party.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nigeria. Any disputes arising from these terms or our services shall be resolved in the courts of Lagos State, Nigeria.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after such changes constitutes acceptance of the updated terms.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: loveflowerwellness@gmail.com

WhatsApp: +234 807 095 0462

Address: 1 CC 23 Federal Bus Stop, Ipaja, Lagos, Nigeria