LoveFlower WellnessLoveFlower Wellness

Privacy Policy

How we protect and handle your personal information

Last updated: January 2025

Introduction

LoveFlower Wellness ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Name and contact information (email, phone number, address)
  • Health and wellness information relevant to our services
  • Payment and billing information
  • Communication preferences
  • Feedback and reviews

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, time spent, links clicked)
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and improving our wellness services
  • Processing orders and payments
  • Communicating with you about our services
  • Personalizing your experience
  • Ensuring the security of our services
  • Complying with legal obligations
  • Marketing and promotional purposes (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers who assist us in operating our business
  • In connection with a business transfer or merger

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access and update your personal information
  • The right to request deletion of your personal information
  • The right to opt-out of marketing communications
  • The right to restrict or object to processing
  • The right to data portability

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: loveflowerwellness@gmail.com

WhatsApp: +234 807 095 0462

Address: 1 CC 23 Federal Bus Stop, Ipaja, Lagos, Nigeria